Contact Us

Need help with social casino apps, promotions, or account questions? Fill out the form below and our team in Canada will respond.

Support Hours & Channels

Our team operates in Pacific Time (Vancouver). Typical response time is 1–3 business days.

Hours

Mon–Fri: 09:00–18:00 PT
Sat: 10:00–16:00 PT
Sun: Closed

Quick Help Guides

Browse short guides for common tasks: installing the social casino apps, restoring progress, and earning free virtual coins.

App download & install

Step-by-step for common mobile platforms in Canada.

Free coins & promotions

Ways to claim daily bonuses and promo codes (virtual coins only).

Our Team

Support Lead — Promoentryaccesshub

Based in Vancouver, BC — oversees player support and app operations in CAN.

FAQ

***. Promoentryaccesshub provides games for entertainment using virtual coins only. *** deposits or cash withdrawals are supported.

Progress is stored locally in your browser. If you clear storage or switch devices, progress may be lost unless a backup mechanism is used by the app.

Our reference postal address is 1398 Granville Street, Vancouver, BC V6Z 1L3, Canada.

Office & Legal

For legal inquiries and postal correspondence:

Promoentryaccesshub
1398 Granville Street, Vancouver, BC V6Z 1L3